Maintenance & Support
Protect your technology investment by leveraging our turnkey and comprehensive maintenance and support packages. Whether you make use of our 24/7/365 call center, proprietary ticket-management system incorporating IoT visibility, spare parts management and extended warranty programs, or national field service team, REMPREX can tailor a maintenance and support program to meet or exceed your operational needs.
In The Field
![Field Dispatch](images/truck-icon.png)
Field Dispatch
- Guaranteed Response Times
- Time & Material
- Unlimited Dispatch
![Preventative Maintenance](images/tools-icon.png)
Preventative Maintenance
- Customizable Frequency
- Full System On-Site Audit
![Spare Parts Management](images/lockbox-icon.png)
Spare Parts Management
- RMA Management
- Inventory Stocking
- Extended Parts Warranty
Remote
![Call Center](images/call-center.png)
Call Center
- 24 / 7 / 365 Help Desk
- Guaranteed Response Times
- Multi-tier Support
![Global Monitoring System](images/monitoring-icon.png)
Global Monitoring System
- Ticketing System
- Device-level Monitoring
- System Alerts
- Environmental Monitoring
![Security & Performance Auditing](images/warranty.png)
Security & Performance Auditing
- Inventory Stocking