Office: (630) 910-0600Support: (877) 473-6773

Intelligence

Manage Your Performance with Precision Metrics.

The REMPREX Visibilit-E business intelligence platform uses dynamic dashboard technology to enable immediate and informed decisions based on critical performance KPIs.

Automation

Drive Your Operation Forward

REMPREX is the exclusive North American Value-added Reseller for Automated Gate System (AGS) technology. Our proximity to the OEM allows us to recommend system enhancements that continually improve your operations.

Scalability

Apply Our Services to Any Size Operation

From large ports to local distribution centers, REMPREX offers services for any size facility. Whether you are looking to optimize a specific area of your facility or your entire operation, REMPREX can provide a solution that fits your needs.

Ingenuity

Find A Solution For Your Largest Challenge

8,000 feet of track posed significant power challenges for widespan cranes at this intermodal facility. To address the need, REMPREX utilized a conductor bar in a capacity unique to the industry. From space constraints to challenging layouts, REMPREX can create custom applications of technology and operations around your limitations.

Safety

Bring A Culture Of Safe Production To Your Operation

REMPREX takes great pride in our dedication to safety and precision to ensure the health and well-being of all on-site personnel. That’s why we train all of our employees to recognize unsafe behaviors before they cause incident.

Security

Ensure That Your Deliveries Arrive On-time And Unharmed

Through advanced imagery and reduced operator involvement, REMPREX’s application of automation technology ensures that your shipments arrive and exit the facility exactly as anticipated.

8,990,837 Gate transactions completed in 2016

56 Locations maintained and supported across North America

6 Out of 7 Class I railroads supported across North America

300 lifts performed on average per day

395 Lanes with AGS technology installed and monitored

Over 300 employees and growing to support our clients

10 Locations utilizing turnkey intermodal operations

Operations Services

The REMPREX operational model is rooted in automation.  From engineering that optimizes facility space for maximize throughput, to remote operations that leverage technology to enhance intermodal and transportation processes, REMPREX provides automation-enabled solutions for all aspects of your business operations.

 

Remote Operations

REMPREX provides remote operations services that allow clients to centralize staffing and management for the following functions traditionally performed on-site:

  • Gate Operations
  • Facility Security

The REMPREX remote operations approach leverages automation technology, such as AGS, to create more efficient and effective processes.

By applying automation technology, REMPREX remote operators enable on-site personnel to focus on customer service rather than the minutiae of the operations process.

remote-operations

 

On-site Operations

The success of an intermodal or transportation operation relies on expedient and safe on-site practices. REMPREX delivers customized on-site operations solutions that are built on a foundation of safety, skilled personnel, customer service, asset utilization, and metric-driven efficiency.

REMPREX provides the following on-site services to support operations at intermodal and transportation facilities:

  • Lift Operations, including Ramp and Deramp
  • Load Planning Operations
  • Manual Gate Inspection / Checkpoint Operations
  • Yard Checking Operations
  • Inventory Management
  • Flip Management
  • Payroll and Customer Service Support

Mobile crane lifting up container in railroad yard and placing on transport truck

 

Implementation and Training

REMPREX offers implementation and training services that fully prepare designated staff and users to perform a diverse array of intermodal and transportation responsibilities. REMPREX leverages skilled instructors and classroom trainers with over 30 years of combined experience to develop training programs for multiple subject matters, including the following:

  • Terminal Operating Systems
  • Mobile Applications
  • Software User Interfaces
  • Gate Operations
  • Inventory Management
  • Field Service Operations
  • General and Intermodal Safety
  • First Aid
  • Defensive Driving

Additionally, REMPREX offers operational support services that provide relief for on-site staff during the implementation of new technology, such as AGS.  By providing operational support, REMPREX can minimize the risk of operational impact and ensure smooth site operations during the implementation.

committee-table-gears-pic

 

Maintenance and Support

REMPREX offers comprehensive Maintenance and Support services with all technology that we sell to monitor system health and address system issues proactively.  Our Maintenance and Support approach mitigates the risk of operational impact, and maintains hardware health and security.

 

Maintenance and Support Services
Type Description Details
Basic Service Call Center
  • 24 / 7 / 365 Help Desk
  • Guaranteed Response Times
  • Multi-tier Support
Hardware Warranty
  • 1 Year Warranty
Basic Field Service
  • Guaranteed Response Times, Billable Rate
Global Monitoring System
  • Ticketing System
  • Device-level Monitoring
  • System Alerts
  • Environmental Monitoring
Premier Option Bi-weekly On-site System Audit
  • Regular System Maintenance
Quarterly On-site Preventative Maintenance
  • Full System On-site Audit
Inventory Management
  • Inventory Stocking
Unlimited Dispatch*
  • Rapid Replacement
  • RMA Management
  • Guaranteed Response Times, Annual Cost
Extended Parts Warranty*
  • Parts Coverage Beyond 1 Year
Maintenance and Support: Basic Service
Call Center:

  • 24 / 7 / 365 Help Desk
  • Guaranteed Response Times
  • Multi-tier Support
Hardware Warranty:

  • 1 Year Warranty
Basic Field Service:

  • Guaranteed Response Times, Billable Rate
Global Monitoring System:

  • Ticketing System
  • Device-level Monitoring
  • System Alerts
  • Environmental Monitoring

 

Maintenance and Support: Premier Option
Bi-weekly On-site System Audit:

  • Regular System Maintenance
Quarterly On-site Preventative Maintenance:

  • Full System On-site Audit
Inventory Management:

  • Inventory Stocking
Unlimited Dispatch*:

  • Rapid Replacement
  • RMA Management
  • Guaranteed Response Times, Annual Cost
Extended Parts Warranty*:

  • Parts Coverage Beyond 1 Year

*Only available for facilities where REMPREX provides operations, contact us for details